Privacy Policy

NuLeev Holding, LLC Privacy Policy

Last Modified: August 4, 2021

Introduction

NuLeev Holding, LLC ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (“Policy”).

This Policy describes the types of information we may collect from you or that you may provide when you visit the website www.NuLeev.com (the “Site") and utilize the services available through our Site (collectively, the “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

On this Site.
In email, text, and other electronic messages between you and this Site.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by Company or any third party; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Site

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site or Services. By accessing or using this Site or our Services, you agree to this privacy Policy. This Policy may change from time to time. Your continued use of this Site or Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. The NuLeev Holding, LLC Terms of Service are incorporated by reference into this Policy.

The Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Site and Services, including but not limited to information by which you may be personally identified, such as name, email address, postal address, payment card information (including card number, expiration date and CVV), e-mail address, telephone number, or other personal information by which you may be contacted (collectively, “personal information"). We collect such information from you:

directly from you when you provide it to the Company;
automatically as you navigate through the Site; or
from third parties

Information We Collect Directly From You.

The information we collect from you depends on how you use our Site and Services. To create a Site account, you must provide your email address and create a password. You may also provide other Personal Information. If you make a purchase, we will collect your order history, payment card information (including card number, expiration date and CVV), as well as your billing and shipping address. If you will decide to join our marketing messages campaign, we will collect your phone number.

Information We Collect Automatically.

As you navigate through and interact with our Site, we may use automatic data collection technologies such as cookies, web beacons, and other tracking technologies to collect certain information about your equipment, browsing actions, and patterns. To the extent permitted by applicable law, we combine this information with other information we collect about you, including your Personal Information, to provide you with personalized recommendations and services. Please see the section “Cookies and Other Tracking Mechanisms” below for more information.

How We Use Your Information

We use your information, including your Personal Information, for the following purposes:

To provide our Services and present our Site to you and to fulfill your orders.
To communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.
To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Services.
To send you email marketing about our products and services.
To send you news and newsletters.
To send you email marketing about products and services of our affiliated entities.
To send you sms marketing about our product and services.
To assist us in advertising on third-party websites, mobile apps, and other online services, and to evaluate the success of our advertising campaigns through third-party channels (including our online targeted advertising and offline promotional campaigns).
To better understand how users access and use our Services, both on an aggregated and individualized basis. For example, we will evaluate which features of our Site are more (or least) used by users, and we will use this information.
To conduct internal analysis of outreach and marketing efforts, as well as for market research or member satisfaction purposes.
To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Policy.

How We Share Your Information

We may disclose or share your information, including Personal Information, as follows:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business. Third party contractors or service providers may also share this information with their subsidiaries, joint ventures, or other companies under common control.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, investment, dissolution, or other sale or transfer of some or all of NuLeev Holding, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, or otherwise in which information held by NuLeev Holding, LLC about our Site users is among the assets transferred. As part of the business transfer process, we may share certain of your Personal Information with lenders, auditors, and third-party advisors, including attorneys and consultants.
To fulfill the purpose for which you provide it.
To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved.
To comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.
We share aggregate, anonymized, or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
For any other purpose disclosed by us when you provide the information
With your consent.

Our Use of Cookies and Other Tracking Mechanisms

We and our service providers use cookies and other tracking mechanisms to track information about your use of our Site or Services. We may combine this information with other Personal Information we collect from you (and our service providers may do so on our behalf).

Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service.

Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site and Services who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Third Party Analytics.

We use automated devices and applications, such as Facebook or Google Analytics, to evaluate usage of our Site. We also may use other analytic means to evaluate our Site. We use these tools to help us improve our Site’s performance and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Cross-Device Use.

We and our service providers, including Google, may use the information that we collect about you (whether directly from our Site, through your device(s), or from a third party) to help us and our service providers identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.). We and our service providers also may use the cross-device use and other information we learn about you to serve targeted advertising on your devices and to send you emails. To opt-out of cross-device advertising, you may follow the instructions set forth in the Third Party Ad Networks section below. Please note: if you opt-out of these targeted advertising cookies, your opt-out will be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you will need to opt-out each browser or device that you use.

Do-Not-Track.Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third-Party Ad Network section.

Third-Party Ad Networks

We use third parties such as network advertisers to serve advertisements on our Site and on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party's specific privacy policy, not this one. We may provide these third-party advertisers with information, including personal information, about you.

Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance ("DAA") Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative ("NAI") Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies' delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Site, Services, or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA's website at www.aboutads.info or the NAI's website at www.networkadvertising.org.

User-Generated Content

We invite you to post content on our Site, including your comments and any other information that you would like to be available on our Site. If you post content to our Site, all of the information that you post will be available to all visitors to our Site. If you post your own content on our Site, your posting may become public and We cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy. All content you post will be subject to Nuleev’s Terms of Service.

Third-Party Links

Our Site and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

Security of My Personal Information

We have implemented reasonable precautions to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.

You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Access to My Personal Information

You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.

What Choices Do I Have Regarding Use of My Personal Information?

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Promotional Offers. We may send periodic promotional emails to you. You may opt-out of promotional emails by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us.
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.

Children Under 13

Our Services are not designed for children under 13. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or utilize any Services available through the Site. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our systems.

Contact Us

If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us:

By mail:
NuLeev Holding, LLC

6545 Flying Cloud Drive Suite 101

Eden Prairie MN 55344

By email:
Support@NuLeev.com

Changes to this Policy

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our Site and Application. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site or. We may also contact you through email.

ADDITIONAL IMPORTANT INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. Under the California Consumer Privacy Act (“CCPA”), we are required to notify California consumers about our collection, use, and disclosure of their personal information (whether collected through this Site or offline). In this section of our Policy, and in accordance with the CCPA, “CCPA Personal Information” includes any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, including the categories identified in the table below to the extent they identify, relate to, describe, are capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or household.

Purposes for Collecting and Using CCPA Personal Information

Generally, we may use CCPA Personal Information for the following purposes:

To provide our Services and present our Site to you and to fulfill your orders.
To communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes.
To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Services.
To send you email marketing about our products and services.
To send you news and newsletters.
To send you email marketing about products and services of our affiliated entities.
To send you sms marketing about our product and services.
To assist us in advertising on third-party websites, mobile apps, and other online services, and to evaluate the success of our advertising campaigns through third-party channels (including our online targeted advertising and offline promotional campaigns).
To better understand how users access and use our Services, both on an aggregated and individualized basis. For example, we will evaluate which features of our Site are more (or least) used by users, and we will use this information.
To conduct internal analysis of outreach and marketing efforts, as well as for market research or member satisfaction purposes.
To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Policy.

We will only use your CCPA Personal Information when the law allows us to. Most commonly, we will use your Personal Information in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.
Where we need to comply with a legal or regulatory obligation.
Where it is in our legitimate interests, including our commercial interests in operating the NuLeev Holding customer facing platform. We make sure that we consider and balance any potential negative impact on you and your rights before we process your personal data.

California Residents’ Rights

California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below. California consumers have the right to request that we disclose what CCPA Personal Information we collect, use, disclose, and sell about you.

Do-Not-Sell. California residents have the right to opt-out of our sale of their CCPA Personal Information. We do not sell CCPA Personal Information about residents who we know are younger than 16 years old without opt-in consent.

Verifiable Requests for Copy, Deletion and Right to Know. Subject to certain exceptions, California consumers have the right to make the following requests, at no charge, up to twice every 12 months.

Please see ‘Submitting Requests’ below for instructions about how to exercise your rights:

Deletion: The right to request deletion of their CCPA Personal Information that we have collected about them, subject to certain exemptions, and to have such CCPA Personal Information deleted, except where necessary that we maintain such CCPA Personal Information in order to:

Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
Debug to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
Enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
Comply with a legal obligation.
Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information.

Copy: The right to request a copy of the specific pieces of CCPA Personal Information that we have collected about them in the prior 12 months.

Right to Know (Collection): Where we have collected their CCPA Personal Information, the right to request that we disclose certain information about how we have handled their CCPA Personal Information in the prior 12 months, including: the categories of CCPA Personal Information collected; categories of sources of CCPA Personal Information; business and/or commercial purposes for collecting and selling their CCPA Personal Information; and the categories of third parties/with whom we have disclosed or shared their CCPA Personal Information.

Right to Know (Disclosure and Sale): Where we have sold or disclosed for a business purpose their CCPA Personal Information, the right to request that we disclose certain information about how we have handled their CCPA Personal Information in the prior 12 months, including: the categories of CCPA Personal Information collected; categories of third parties to whom the consumer’s personal information has been sold and the specific categories of CCPA Personal Information sold to each category of third party; categories of third parties to whom CCPA Personal Information has been disclosed; and the categories CCPA Personal Information that we have disclosed or shared with a third party for a business purpose.

Submitting Requests. You may exercise your rights by doing one of the:

Emailing us at Support@NuLeev.com

We will respond to your Copy and Right to Know requests within 45 days, unless additional time (up to 45 more days) is needed, in which case we will let you know.

When you submit your request, we will take steps to attempt to verify your identity. We will seek to match the information in your request to the CCPA Personal Information we maintain about you. As part of our verification process, we may ask you to submit additional information, use identity verification services to assist us, or if you have set up an account on our Site, we may ask you to sign in to your account as part of our identity verification process. Please understand that, depending on the type of request you submit, to protect the privacy and security of your CCPA Personal Information, we will only complete your request when we are satisfied that we have verified your identity to a reasonably degree of certainty.

Authorized Agents. The CCPA allows California consumers to designate an authorized agent to exercise their rights under CCPA.

Incentives and Discrimination. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their CCPA Personal Information.

Discrimination: If consumers exercise their rights under CCPA, businesses may not discriminate against them including by denying or providing a different level or quality of goods or services or charging or suggesting that a business will charge different prices or rates or impose penalties, unless doing so is reasonably related to the value provided to the consumer by the consumer’s data.

Disclosure of Incentives: If businesses offer any financial incentives for the collection, sale or deletion of their CCPA Personal Information, residents have the right to be notified of any financial incentives offers and their material terms, the right not be included in such offers without prior informed opt-in consent, and the right to be able to opt-out of such offers at any time. Businesses may not offer unjust, unreasonable, coercive or usurious financial incentives. We do not offer any incentives at this time.

California Privacy Rights under California’s Shine-the-Light Law

Under California’s “Shine the Light” law (Cal. Civ. Code § 1798.83), California residents who provide us certain CCPA Personal Information are entitled to request and obtain from us, free of charge, information about the CCPA Personal Information (if any) we have shared with third parties for their own direct marketing use. Such requests may be made once per calendar year for information about any relevant third party sharing in the prior calendar year. California residents who would like to make such a request may submit a request in writing to Support@NuLeev.com. The request should attest to the fact that the requester is a California resident, and provide a current California address.

California Privacy Rights Statistics

Businesses subject to CCPA who process the CCPA Personal Information of 4 million California consumers are required to make available certain statistical information about the number of privacy rights request they receive.

Contact Us

If you have questions about our privacy practices or would like to make a complaint, please contact us at [Support@NuLeev.com].